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Terms and Conditions

Terms and Conditions


Introduction

Welcome to Crafted By Milam, LLC. These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website and services. By accessing or using the site, you agree to comply with and be bound by these Terms. If you disagree with any part of the Terms, you may not access the site.


Intellectual Property Rights

Unless otherwise stated, Crafted By Milam, LLC and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from Crafted By Milam, LLC for your own personal use subjected to restrictions set in these terms and conditions.


You Must Not:

- Republish material from Crafted By Milam, LLC

- Sell, rent, or sub-license material from Crafted By Milam, LLC

- Reproduce, duplicate, or copy material from Crafted By Milam, LLC

- Redistribute content from Crafted By Milam, LLC


User Representations

By using the site, you represent and warrant that:

  • All registration information you submit is truthful and accurate.
  • You will maintain the accuracy of such information.
  • You have the legal capacity and you agree to comply with these Terms.
  • You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the site.
  • You will not access the site through automated or non-human means, whether through a bot, script, or otherwise.
  • You will not use the site for any illegal or unauthorized purpose.
  • Your use of the site will not violate any applicable law or regulation.


Prohibited Activities

You may not access or use the site for any purpose other than that for which we make the site available. The site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.


As a User of the Site, You Agree Not to:

  • Systematically retrieve data or other content from the site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Make any unauthorized use of the site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • Use a buying agent or purchasing agent to make purchases on the site.
  • Use the site to advertise or offer to sell goods and services.
  • Circumvent, disable, or otherwise interfere with security-related features of the site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the site and/or the Content contained therein.
  • Engage in unauthorized framing of or linking to the site.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  •  Make improper use of our support services or submit false reports of abuse or misconduct.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Interfere with, disrupt, or create an undue burden on the site or the networks or services connected to the site.
  • Attempt to impersonate another user or person or use the username of another user.
  • Sell or otherwise transfer your profile.
  • Use any information obtained from the site in order to harass, abuse, or harm another person.
  • Use the site as part of any effort to compete with us or otherwise use the site and/or the Content for any revenue-generating endeavor or commercial enterprise.
  • Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the site.
  • Attempt to bypass any measures of the site designed to prevent or restrict access to the site, or any portion of the site.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the site to you.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Copy or adapt the site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the site.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms".
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the site, or using or launching any unauthorized script or other software.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the site.
  • Use the site in a manner inconsistent with any applicable laws or regulations.


Limitation of Liability

In no event will we, or our directors, employees, or agents, be liable to you or any third party for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages.


Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the site; (2) breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the site with whom you connected via the site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.


Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our site. We also reserve the right to modify or discontinue all or part of the site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the site.


We cannot guarantee the site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the site during any downtime or discontinuance of the site. Nothing in these Terms will be construed to obligate us to maintain and support the site or to supply any corrections, updates, or releases in connection therewith.


Governing Law

These Terms and your use of the site are governed by and construed in accordance with the laws of [Your State/Country] applicable to agreements made and to be entirely performed within [Your State/Country], without regard to its conflict of law principles.


Dispute Resolution

Any legal action of whatever nature brought by either you or us (collectively, the “Parties” and individually, a “Party”) shall be commenced or prosecuted in the state and federal courts located in [Your State/Country], and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) is excluded from these Terms.


Corrections

There may be information on the site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the site at any time, without prior notice.


Disclaimer

The site is provided on an as-is and as-available basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the site’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the site, (5) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the site by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.


Contact Us

If you have any questions about these Terms and Conditions, please contact us at:


Crafted By Milam, LLC  

PO Box 207

LaPlata, MD 20646

admin@CraftedByMilam.com


Thank you for choosing Crafted By Milam, LLC. We are committed to providing quality products and services and appreciate your cooperation and understanding of our Terms and Conditions.

No Refund Policy

Introduction

Thank you for shopping at Crafted By Milam, LLC. We are committed to providing high-quality custom creations and apparel. Due to the personalized nature of our products, we have established a strict no refund policy to ensure clarity and transparency.


Custom Orders

All custom orders, including items made with sublimation, DTF, and inkjet printing, are final sale. Once an order is placed and production begins, we cannot accept returns or issue refunds for custom-made items. This is due to the unique and personalized nature of these products, which cannot be resold.


Ready-Made Products

For non-custom, ready-made products available for purchase on our website, we also maintain a no refund policy. Please ensure you review product details, sizes, and specifications carefully before making a purchase. If you have any questions or need further clarification about a product, please contact us before placing your order.


Exceptions

We strive for customer satisfaction and take pride in our craftsmanship. However, in the rare event that a product arrives damaged or defective due to our error, we will address the issue promptly. In such cases, please contact us within 7 days of receiving the item with the following information:

  • Order number
  • Detailed description of the issue
  • Photographs of the damaged or defective product

Our team will review your request and, if approved, will arrange for a replacement or store credit at our discretion.


Contact Us

If you have any questions about our no refund policy or need assistance with an order, please contact us at:

Crafted By Milam, LLC
PO BOX 207
LaPlata, MD 20646
admin@CraftedByMilam.com

Thank you for your understanding and for supporting Crafted By Milam, LLC. We appreciate your business and look forward to creating something special for you.


Copyright © 2025 Crafted By Milam - All Rights Reserved.

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